HADES

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Basic Information
NAME HADES
PRICE $168.00
POINT 1% ($1.70)
DELIVERY International Shipping Fee

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HADES

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HADES up down 168 (  1.7)
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HADES
jacket model image-S2L11
jacket model image-S2L12
jacket model image-S2L13
jacket model image-S2L14
jacket model image-S2L15
jacket model image-S2L16
jacket model image-S2L17
jacket product image-S2L18

HADES



Head description
Type Name: HADES 
Skin Color: Pale Blossom (Normal), Lace White (White)
Head circumference: 8.5 inch
Wig size: 8~9inch
Eye size: 14mm

Including
HADEA Head (Pale Blossom or Lace White) + Certificate of authenticity




Pre-order period: March 21, 2022 PM12:00 ~ March 25 PM12:00 (Standard Korean time)
* It may close early if there is a large number of orders.
Deposit period: March 25, 12:00 PM (Standard Korean time)
Expected product delivery date: after August 02, 2022
Products will be shipped after 90 business days (excluding weekends and holidays) from the closing date of the deposit period.
(Notice about schedule change)

Precautions

- As this product is manufactured after pre-order, it is impossible to cancel or refund an order due to a simple change of mind after deposit and credit card payment.
- If you cancel your payment after ordering, a penalty will be given, so please purchase carefully.
- You can purchase up to 2 total per person.
- Depending on the order volume, it may be sold out early.
- When opening a product, the opening time may vary by +-5 seconds depending on the site system.
- The color of the product may vary depending on the customer's monitor specifications and resolution.
- Due to the nature of the urethane material, this product may change over time.
- Be careful not to expose the product to high temperatures and direct sunlight.
- Certificate of Authenticity and Plate cannot be reissued. Please be careful with storage.
- Not for sale to anyone under the age of 15.

- The company is not responsible for any problems that arise from not reading the precautions and contents on the sales page.

Exchange and Return Notice

- In the case of product defects, damage, or incorrect delivery, please contact us through the Q&A bulletin board within 7 days of receiving the product.
- Free exchange is not possible after 7 days.
- Products returned without prior consent cannot be processed.
If exchange or return is not possible
- Exchanges or refunds for manufactured products due to a simple change of mind are not possible.
- A/S and refunds are not available for phenomena that may occur in the process of the product.
  - asymmetry or step difference in the head lid
  - Putting line for ears, parts, etc.
  - Removal of gate spot or putting line, esthetic marks or slight scratches
  - Additional esthetic marks to remove residual release agent
  - Esthetic marks, scratches, dots, and air bubbles on the part covered by the wig
  - Minor scratches on the outside of the face and parts, small bubbles and dots, urethane stains, etc.
  - Characteristics of silicone mold: inner mouth curve, eye glare, and magnet glare
  - Small bubbles from the process of transparent parts
  - Head plate and magnet detachment during shipping
- If the product is lost or damaged due to the customer's responsibility.
  However, except for cases where the packaging has been damaged to check the contents of the product.
- In case the product value is lost due to opening the packaging or damage to the packaging
- If the exchange/return period has elapsed, or if the intention to exchange or return is not notified
- In case the value of the product has significantly decreased due to the customer's use or partial consumption
- In case the value of the product has significantly decreased to such an extent that resale is difficult due to the passage of time
- In case the packaging of products that can be reproduced is damaged
  (For more information, please use the Customer Satisfaction Center 1:1 Q&A consultation.)
※ If you change your mind and want to exchange or return the product, the cost of returning the product must be borne by the customer.
  (including color exchange, size exchange, etc.)

※ Please check the following information before purchasing the product.

Payment

We accept the following forms of payment:
- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
- PayPal

Note: Please note that the billing descriptor will be listed as EXIMBAY.COM.

Shipping

  • Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

Requirements:

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.

2) We accept return(s) if:

-you receive a product different from your order; or

-you receive a defective product.

**Return Instructions

(1) Post a return request on our Return forum within 7 days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

(2) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

*Please include all contents of the original package and free gifts (if applicable) in your return packaging.

* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

We do not accept return(s) if:

Exchange and Return Notice

- In the case of product defects, damage, or incorrect delivery, please contact us through the Q&A bulletin board within 7 days of receiving the product.
- Free exchange is not possible after 7 days.
- Products returned without prior consent cannot be processed.
If exchange or return is not possible
- Exchanges or refunds for manufactured products due to a simple change of mind are not possible.
- A/S and refunds are not available for phenomena that may occur in the process of the product.
  - asymmetry or step difference in the head lid
  - Putting line for ears, parts, etc.
  - Removal of gate spot or putting line, esthetic marks or slight scratches
  - Additional esthetic marks to remove residual release agent
  - Esthetic marks, scratches, dots, and air bubbles on the part covered by the wig
  - Minor scratches on the outside of the face and parts, small bubbles and dots, urethane stains, etc.
  - Characteristics of silicone mold: inner mouth curve, eye glare, and magnet glare
  - Small bubbles from the process of transparent parts
  - Head plate and magnet detachment during shipping
- If the product is lost or damaged due to the customer's responsibility.
  However, except for cases where the packaging has been damaged to check the contents of the product.
- In case the product value is lost due to opening the packaging or damage to the packaging
- If the exchange/return period has elapsed, or if the intention to exchange or return is not notified
- In case the value of the product has significantly decreased due to the customer's use or partial consumption
- In case the value of the product has significantly decreased to such an extent that resale is difficult due to the passage of time
- In case the packaging of products that can be reproduced is damaged
  (For more information, please use the Customer Satisfaction Center 1:1 Q&A consultation.)
※ If you change your mind and want to exchange or return the product, the cost of returning the product must be borne by the customer.
  (including color exchange, size exchange, etc.)


If there is a missing item from your order:

*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

Product Inquiry

Please use the Q&A bulletin board for product inquiries.

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